Ride worry-free with Full Theft Coverage.
Add it to your subscription from just 3,90 € extra per month.
Ride worry-free with Full Theft Coverage.
Add it to your subscription from just 3,90 € extra per month.
Ride worry-free with Full Theft Coverage.
Add it to your subscription from just 3,90 € extra per month.
Stolen bike? No drama.
Instant bike replacement
Instant bike replacement
Premium double locks
Premium double locks
Missing bike surcharge*
Missing bike surcharge*
Stolen battery
Stolen battery
Basic Coverage
Basic Coverage
Included in all subscriptions
Included in all subscriptions
(Up to 60 € for pedal bikes, and 220 € for e-Bikes)
Pedal = 60 €
e-Bike = 220 €
(Not covered)
(Not covered)
(Not covered)
Included in all subscriptions
Full Theft Coverage
Full Theft Coverage
From 3,90 € extra per month
From 3,90 € extra per month
(0 € for all bikes)
(0 € for all bikes)
(Up to 50% covered)
(Up to 50% covered)
From 3,90 € extra per month
*Considering your bike was double-locked (keys in hand) & battery is removed (e-Bikes).
For a full list of surcharges, please visit our helpdesk.
Why Full Theft Coverage?
Peace of mind
Bike stolen despite double locking? With Full Theft Coverage, we replace it at no extra cost. Ride worry-free!
Affordable pricing
Add Full Theft Coverage for just 3,90 € extra per month (pedal bikes) or 9,90 € extra per month (e-Bikes).
No hidden costs
Double lock your bike, remove the battery, and you're fully covered—no surprises.
Get Full Theft Coverage
The worry-free add-on to your subscription.
I’m already a member.
Lucky you! Just swing by the store, and our swappers will add Full Theft Coverage to your subscription in a flash.
Quick heads-up: you need to bring your bike along!
FAQs.
More than bike insurance—it’s total peace of mind.
What if my bike gets stolen?
First, double-check that it hasn’t been moved by someone or taken by the municipality (not applicable in all countries).
Still missing? No stress! Report it via the app:
1️⃣ Tap I need help
2️⃣ Select Lost bike
3️⃣ Follow the steps to arrange a new ride
See full help center article here
What if my bike gets stolen?
First, double-check that it hasn’t been moved by someone or taken by the municipality (not applicable in all countries).
Still missing? No stress! Report it via the app:
1️⃣ Tap I need help
2️⃣ Select Lost bike
3️⃣ Follow the steps to arrange a new ride
See full help center article here
What if my bike gets stolen?
First, double-check that it hasn’t been moved by someone or taken by the municipality (not applicable in all countries).
Still missing? No stress! Report it via the app:
1️⃣ Tap I need help
2️⃣ Select Lost bike
3️⃣ Follow the steps to arrange a new ride
See full help center article here
How do I get Full Theft Coverage?
Already have a Swapfiets?
Lucky you! You can still get Full Theft Coverage. Just swing by the store. Quick heads-up: you need to bring your bike along!
Not on a Swapfiets yet?
Easy peasy! Drop by the store, or let us add it during your first (or next) appointment.
How do I get Full Theft Coverage?
Already have a Swapfiets?
Lucky you! You can still get Full Theft Coverage. Just swing by the store. Quick heads-up: you need to bring your bike along!
Not on a Swapfiets yet?
Easy peasy! Drop by the store, or let us add it during your first (or next) appointment.
How do I get Full Theft Coverage?
Already have a Swapfiets?
Lucky you! You can still get Full Theft Coverage. Just swing by the store. Quick heads-up: you need to bring your bike along!
Not on a Swapfiets yet?
Easy peasy! Drop by the store, or let us add it during your first (or next) appointment.
When does Full Theft Coverage apply (and when does it not)?
Full Theft Coverage has your back—but only if your bike was locked properly when stolen. That means:
✅ Double locked when parked
✅ Battery removed (for e-Bikes)
✅ You still have the key to both your bike & battery (and can show them at your appointment)
Don’t have the key or the battery? Then your own risk fee will be only 50% of the regular surcharges (if you’re on Full Theft Coverage).
Note: If the bike is removed by the municipality, Full Theft Coverage rates do not apply.
When does Full Theft Coverage apply (and when does it not)?
Full Theft Coverage has your back—but only if your bike was locked properly when stolen. That means:
✅ Double locked when parked
✅ Battery removed (for e-Bikes)
✅ You still have the key to both your bike & battery (and can show them at your appointment)
Don’t have the key or the battery? Then your own risk fee will be only 50% of the regular surcharges (if you’re on Full Theft Coverage).
Note: If the bike is removed by the municipality, Full Theft Coverage rates do not apply.
When does Full Theft Coverage apply (and when does it not)?
Full Theft Coverage has your back—but only if your bike was locked properly when stolen. That means:
✅ Double locked when parked
✅ Battery removed (for e-Bikes)
✅ You still have the key to both your bike & battery (and can show them at your appointment)
Don’t have the key or the battery? Then your own risk fee will be only 50% of the regular surcharges (if you’re on Full Theft Coverage).
Note: If the bike is removed by the municipality, Full Theft Coverage rates do not apply.
How can I prevent bike theft?
Simple:
✔ Always double-lock your bike to something secure
✔ Always remove the battery when parking an e-Bike
How can I prevent bike theft?
Simple:
✔ Always double-lock your bike to something secure
✔ Always remove the battery when parking an e-Bike
How can I prevent bike theft?
Simple:
✔ Always double-lock your bike to something secure
✔ Always remove the battery when parking an e-Bike
I thought everything was included in my Swapfiets subscription?
It is! Swapfiets already gives you a top-notch bike including free check-ups and repairs, and double locks to reduce theft risks. But if you want extra peace of mind, Full Theft Coverage has you covered without surcharges, as long as your bike is double-locked.
I thought everything was included in my Swapfiets subscription?
It is! Swapfiets already gives you a top-notch bike including free check-ups and repairs, and double locks to reduce theft risks. But if you want extra peace of mind, Full Theft Coverage has you covered without surcharges, as long as your bike is double-locked.
I thought everything was included in my Swapfiets subscription?
It is! Swapfiets already gives you a top-notch bike including free check-ups and repairs, and double locks to reduce theft risks. But if you want extra peace of mind, Full Theft Coverage has you covered without surcharges, as long as your bike is double-locked.
Why isn’t the battery fully covered?
Because it’s removable! Full Theft Coverage protects your bike, but not the battery—so always take it out when parking. While the battery is covered for 50% in case of theft, it’s still best to keep it safe. Find the full surcharge overview here.
Got more questions? You know where to find us! 🚲💙
Why isn’t the battery fully covered?
Because it’s removable! Full Theft Coverage protects your bike, but not the battery—so always take it out when parking. While the battery is covered for 50% in case of theft, it’s still best to keep it safe. Find the full surcharge overview here.
Got more questions? You know where to find us! 🚲💙
Why isn’t the battery fully covered?
Because it’s removable! Full Theft Coverage protects your bike, but not the battery—so always take it out when parking. While the battery is covered for 50% in case of theft, it’s still best to keep it safe. Find the full surcharge overview here.
Got more questions? You know where to find us! 🚲💙
Swapfiets
Support
Need help?
Make an appointment in the app. we’ll help you out in one of our stores or wherever you are.
Swapfiets
Support
Need help?
Make an appointment in the app. we’ll help you out in one of our stores or wherever you are.
Swapfiets
Support
Need help?
Make an appointment in the app. we’ll help you out in one of our stores or wherever you are.